Seite 222 [222]
YASMIN ÁKSU
s "hey develop completely different ideas without introducing them as
digressing.
+ They stop providing audible back channeling and/or do not take up the
turn.
Interestingly, supervisees in the investigated sessions show a strong tendency to
not openly refuse the supervisor‘s ideas. That makes it important for supervisors
to be able to recognize the implicit strategies of refusal.”
CONCLUSION
From the transcript analyses above it has become evident that unobtrusive
backchanneling, short paraphrases and metaphors, colloquial language (in
moderate use), and refraining from asking ancillary questions too early seems
to be fruitfully supporting the supervisee, thus creating a trusting atmosphere.
This atmosphere can be inferred from small signals sent by the supervisee, like
strong confirmations (“exactly!”) or, on the contrary, the lack of reactions. In
addition, for a supervisor it is useful to be able to identify dissent by paying
attention to escalations (with an underlying message along the lines of “it was
really bad, and your suggestions do not address the issue appropriately”) or
de-escalations (underlying message e. g. “no, no, it wasn’t that bad, let’s go
into a different direction”). In any case, for a supervisor — or any counselor, in
fact — who is willing to pay attention to these patterns during their sessions,
it is a good idea to start with only of them in order to keep control and benefit
as much as possible.
TRANSCRIPTION CONVENTIONS
falling tone
2 rising tone
; slightly rising / steady tone
hm falling-rising tone
hm steady tone
hm falling tone
. pause (ca. % sec)
.. pause (ca. % sec)
1! "These strategies are detailed in Yasmin Aksu, Kontext, Selbstverständnis und Gesprächsrealität
der Einzelsupervision, Eine gesprächsanalytische Untersuchung, in prep.
e 220 "