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CARMEN WOLF
might need a professional coach, a mentor, a supervisor or a trainer instead of
only himself and a pre-defined coaching-process to solve the problem. It could
also depend on the topic and the expectations the students had.
Concerning the acceptance of the students on the change of pattern state,
the answers in the 208 self-coaching sessions were viewed more closely. For
example, the first question in the change of pattern state phase “What is there,
if the problem is solved?"" was answered in 85% with descriptive keywords
including “relief”, “satisfaction”, “pride”, “motivation” and “relaxation”. Only in
7% of the sessions this question was either not answered at all or with answers
that might imply a missing acceptance or engagement with the change of
pattern state.
Concerning the question on how the change of pattern state can be
implemented in self-e-coaching it was mentioned earlier that there are already
some ideas on how to transfer face-to-face coaching interventions for this
into e-coaching and especially for self-e-coaching in a former publication'? of
which one possible solution was chosen: the resource activation through the
imagination of being on holidays.
In the self-coaching app!° that was realized for the study, an intervention?"
was chosen based on resources with a vision of being on holidays which was
meant to be as neutral and open as possible so as to have a large number of
participants that could imagine such a scenario. The students were invited to
act as if the problem was already solved. They were asked to imagine they are
on vacation with nice weather. It was written that they are relaxed and they
are enjoying their favourite drink in natural surroundings. They were asked
what there is, if the problem is solved, how it feels (affective component) where
they can feel it in their body and what they can feel (physiological and physical
component), and additionally what thoughts go through their heads at this
point (cognitive component). Afterwards they were again asked to breathe in
and out three times (physiological and physical component) and count to five
in their head (cognitive component) while thinking of the vacation. This was
mainly because without a coach there is no possibility to check, if the client is
in solution state phase or not. Usually the coach observes this change of pattern
state, but that is of course not possible in self-coaching. Even with these extra
7 “Was ist da, wenn das Problem gelöst ist?” [German original text]
8 Wolf, The Trouble with Systemic Solution-oriented Self-E-Coaching.
The tool was developed by CAI GmbH according to the researchers’ given specifications, www.
cai-world.com/de/online-coaching, accessed 31 July 2015.
In this case intervention is the designation of the whole method and tool combined that was
researched: the self-coaching app. In supervision and coaching the term is used different, e.g.
even a question already can be an intervention.
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