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JUTTA MÜLLER- DIRK BAYAS-LINKEM — ELMAR SCHWEDHELM
their reciprocal action, with this method teams are able to learn and starting
a new level of daily learning-processes.
CONCLUSION/PERSPECTIVES
Within the consultation system with the client, the Supervisor handles the
compulsory demand of the interaction system often with a trained intuition
as well as experience and observational competencies. The VIA can moreover
offer the external observer’s perspective and generate hypotheses on the explicit
and implicit mechanisms and dynamics, and maybe even give new insights on
the problem situation or the next developing steps.
Furthermore, the recordings of interactions are precisely not the consultation
system, that is created by a Supervisor and his/her clients, but it is the client
system that interacts in roles, negotiates, positions itself and decides. With the
recordings of such meetings (without the presence of a consultant), a different
system is being analyzed than the one during supervision. It is not until the
return to a collaborative workshop on the relevant topics that the hypotheses
and hypotheses on implicit structures are being re-introduced into the
consultation system and therefore being made processable. The VIA is a ideal
method procedure to study the team at work and to deliver helpful impulses for
relevant topics. It doesn’t substitute the work — that is the conjoined reflection
with the client — but lays out a multitude of different perspectives parallel to the
existing one. In addition, the intensive 3-level analysis supports the discovery
of the Supervisor’s observation patterns, which makes the VIA an usable
instrument of self-reflection and self-control. One detects one’s own patterns
and preferences, so that the VIA can constitute a learning on the part of the
Supervision as well. The VIA offers a triad of potential: As an analysis tool and
generator of hypotheses, as type of intervention within the consultation system
and as self-reflection for the Supervision and its sensitization for possible blind
or underexposed perspectives.
BIBLIOGRAPHY
BAYAS-LINKE, D., Organisation und Interaktion: Rekonstruktion von
Führung, Videointeraktionsanalyse und Systemtheorie, eine empirische
Komplementarität, Kassel, Kassel University Press, 2009.
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