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VIDEO-INTERACTION-ANALYSIS IN COACHING AND CONSULTING OF TEAMS
SOUND-VIDEO-ANALYSIS
In the third and last step of the analysis, the selected video sequences are be¬
ing analyzed in their entirety, that is, the cooperation of the differing levels of
interaction (video-image and sound). The focus hereby lies in the extraction
and contrasting of the reciprocity and coaction of the non-verbal and verbal
reconstructions.
The previous detailed analyses of the two different levels and their structures
now form the base on which the interplay and hence a new or expanded
sense-making and sharpening of the latent structures takes place. Do the two
observer’s positions support or contradict each other? How could that play out
in the analyzed example team?
An example for contradicting structures is, for example, that the non-verbal
analysis detects hierarchies based on gestures and body posture as well as the
positioning on the “executive chair”, whereas it was not possible to reconstruct
such hierarchies, e.g. in the decision-making process, in the communicated
text. In the team’s self-image options are favored over the hierarchical closure
of the topic.
Consequentially, the main intervention focus for the following workshop
with the team resulted in the decision-making process, as described below.
WORKSHOPS AS FORM OF INTERVENTION WITHIN OUR CONCEPT
The results of the VIA as well as further insights from contact with the
respective teams serve as the foundation for a learning and development
oriented workshop, which is hence, conceptualized individually and tailored
to the particular team and their current state of development. Therefore, in
our current projects, the consulting of a team is preceded by an extensive
analysis without the team. As described above, video recordings of a team
session are being processed following a hermeneutic-reconstructive approach
by a heterogenic group of analysts®. Having overcome their initial reservation
the teams usually agree to the process and approach.
8D. Bayas-Linke — J. Miiller - E. Schwedhelm, Das Potenzial der Video-Interaktionsanalyse
als Beratungskonzept von Griindungsteams, Organisationsberatung, Supervision, Coaching:
Band 18, Heft 4, 2011, 457-469.