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JUTTA MÜLLER- DIRK BAYAS-LINKEM — ELMAR SCHWEDHELM
So far, this is a rather sketched and topic focused summary. In this manner
the entire video material is being analyzed sequentially.
TEXT-ANALYSIS
The second step focuses on verbal phenomena and their conjoint creation
process based on the previously transcribed text of the interaction. The lan¬
guage and the contained forms of expression serve as means of communication
amongst the participants, as well as the inner medium of thinking, represent¬
ing, systemizing and organizing the surrounding environment — here the work
context of the team.
The goal of the language analysis is to identify the different roles and role
allocations of the interacting people, their interests, their relation and process
dynamics and their patterns of orientation. What is being communicated and
what is not, what is said in what way and with which words? What negotiation
patterns exist both implicitly and explicitly? A special focus lies on how
decision-making processes emerge or how they are acted out.
This second step of the analysis does not take the already acquired hypotheses
on implicit structures from the image analysis into account but interprets the
data from an unknowing standpoint.
This approach secures the open-mindedness and the broadening of
possibilities on this independent analysis level and enables therefore
contradictive readings and hypotheses on implicit structures, that don’t
reduce the complexity prematurely but rather increase it. This way, distorted
perception is avoided and relativized by the different observers’ perspectives.
What was reconstructed from the text analysis of the example team as
an example? For illustration purposes, exemplary highlights are given in the
following.
The prominent and from the observer’s view irritating choppy sentences
represents an In-group Code, in which it is assumed that everyone understands
what one means and says. There is a conjunctive knowledge, acquired by
experience, which was agreed on and which everyone can draw from - or at
least that is what is assumed. This collective creation of meaning, understanding
and referencing reveals exemplarily how amicable relations, shared experiences
and language from other areas of their life are being introduced into and
continued in this work environment. Thereby it is reconstructable that the
shared experience and experience space on the social dimension, contribute
an important asset to the team and their way of cooperation.
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