Oldal 191 [191]
OCR
VIDEO-INTERACTION-ANALYSIS IN COACHING AND CONSULTING OF TEAMS sense-making (social, content and temporal dimension) and all three system dimensions (organization, team and people in their organizational functions). By doing so it uses a high degree of context intelligence where own perspectives on reciprocities should be integrated. It goes without saying that the individual person in his/her functions and responsibilities is indispensable but at the same time often linked with an interplay of various powers and circular interlockings, interdependencies and dynamics. Topics like self-efficacy, self-conviction are extremely important psychological concepts that start on the personal level. However, the complexity of these dynamics always requires the engagement of teams/networks and of the entire organization in order to be effective. CONSULTING OF TEAMS BASED ON VIDEO INTERACTION ANALYSIS (VIA) Why interaction analysis? Communication and interaction are the foundation of every system, be it the social system, the organizational system or also the family system. This is so fundamental to our daily and work life that we have learned from adolescence on to move in these systems and to supposedly understand them (Ego and Alter). However, it gets interesting when one is observing interaction systems at work in reality and when resources as well as unique constructive or destructive, irritating or accompanying patterns are uncovered. The latent and profound sense-making structures have a tremendous impact on the interaction systems, which have the tendency to reproduce themselves continuously’. Theoretical approaches The herein applied method of qualitative interaction analysis is based on different sociological approaches. The main point at that is the respective understanding of the social reality and reconstruction of creation processes, in which topics, relationships, pattern, habits etc. are being negotiated. The following sociological interpretative methods and in particular hermeneutic case reconstructional procedures form the empirical and 2 A. Kieserling, Kommunikation unter Anwesenden, Studien iiber Interaktionssysteme, Frankfurt a. M., Suhrkamp, 1999. * 189 "
