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VIDEO-INTERACIION-ANALYSIS IN COACHING
AND CONSULTING OF TEAMS
——o—
JUTTA MÜLLER — DIRK BAYAS-LINKEM — ELMAR SCHWEDHELM
ABSTRACT
Supervision, coaching and consulting for teams are ambitious and
multidimensional. They should focus on collaboration, self-reflection and
learning processes in groups and also in organizational teams. What happens
in the face-to-face interaction in groups and teams? How do they negotiate and
solve on the interactional level to increase their chances of success? What are
the subjacent structures? Which patterns do work in teams? How does the team
create topics or decisions?
The authors describe video interaction analysis as an optional relevant
practice for the field of supervision, coaching and consulting. This analysis is
the groundwork for developing a learning workshop design which focuses on the
dynamic team-learning aspect and facilitates the learning process of the team.
INTRODUCTION
In the national and international work environment, teams, networks or pro¬
ject groups have established as main form of organization used to handle
complexity, to coordinate multiple subsidiaries, to facilitate an exchange of
perspectives and to leverage possible synergies.
Often, people are engaged in different teams or networks and need to report
to various demands of loyalty and authorities simultaneously, even if at times
contradictive ones, in order to maintain their ability to act. Within all these
multifaceted and creative types of cooperation and collaboration, interaction
and respectively the interaction systems (groups, networks, teams) represent
the base of success. From the authors’ perspective, the following possible issues
may be discerned:
What expectations exist amongst team members towards each other
(personal level) and towards the shared undertaking (organizational/team