The most of mentioned benefits from experienced supervision are: possibility
to finding solution in supervision process (mentioned 16 times), sharing the
experience and concerns with colleagues (mentioned 16 times), discussion and
cooperation with colleagues (mentioned 14 times), generating ideas to find
solution in case-work (mentioned 11 times) and renewed focus on the case
(mentioned 19 times), getting the support and confidence (mentioned 8 times)
(Table 2). From previous experiences was pointed out the most essential topics
on supervision: 1) in individual supervision: to find solutions in emotionally
difficult situation, prevent work-related stress and burnout; 2) in group
supervision: to find common solutions together with colleagues and learn from
colleagues; 3) in network supervision: to know how to choose the intervention,
according to the complexity of the case, to contribute to development of child
protection services; 4) in team supervision: getting feedback from colleagues.
The most of suggestions was related to the organizational aspect of supervision.
Supervision should be regular (mentioned 17 times), more structured
(mentioned 7 times), in addition to group supervision it is needed an individual
one (mentioned 5 times), supervision should be obligatory for professional
development (mentioned 4 times) and support a belief in personal abilities
(mentioned 4 times), supervision needs more time (session can be longer)
(mentioned 3 times), fund raising of supervision must be regular (mentioned 2
times), the place for supervision should be outside of the work place (mentioned
2 times), motivation of all participants is important (mentioned 2 times).
The research question of this study was: What are the current supervision
experiences and expectations of child protection workers in 15 Estonian
municipalities?
The study shows that in small Estonian municipalities the Child Protection
workers carry out many of tasks — take different work-roles. Child Protection
Worker is predominantly highly educated in social work. There is a lack
of specialization in Child Protection work, as required by the new Child
Protection law. They learn directly from daily work and the Child Protection
workers awareness of supervision is low. A few experienced supervision session
do not give an experience of supported development process. The obtained
results indicate that a quarter of Child Protection workers have no experienced
supervision with deep self-reflection and can not see the benefits of this.
Regardless of a lack of experience of the supervision the Child Protection workers